Replies, complaints and goodwill letters
You know what you want to say — but not how it sounds factual and polite in German. We turn your matter into a finished letter: structured, calm in tone and focused on the essentials.
Amtwort provides assistance with German-language official and formal correspondence. The English version of this website is provided to make the service easier to understand.
Typical examples
- Reply to a letter from an insurer or a company
- Complaint about a service or the handling of a case
- Goodwill request regarding a fee, a cancellation or a deadline
- Letter to a property management company
Included
- A finished letter in correct, factual German
- Clear structure: reference, facts, request
- Your details and documents are taken into account
- A written query from us if something is unclear
Not included
- Legal assessment of whether your claim is enforceable
- Representation towards the other side or deadline monitoring
Variants and prices
- 59 €
Small
Criteria: Source material up to 2 pages
- 89 €
Standard
Criteria: Source material up to 5 pages
All prices apply per order and are final for the respective package scope. Only particularly extensive or complex cases receive an individual quote.
How it works
- 1.You describe the situation and upload any existing letters.
- 2.We confirm service, price and timeframe in writing.
- 3.You receive the finished letter, ready to send.
Limits of the service
We put your matter into words. We do not assert legal entitlements and do not judge whether a claim is justified.
Matching example letters
No legal advice
Amtwort does not provide legal advice, tax advice or any other regulated professional advice, and does not act as legal representative. The service is limited to linguistic, editorial and organisational support with German-language written communication. Legal assessments and decisions must, where needed, be made by appropriately qualified professionals.