Customer service

This is how you reach Amtwort customer service — for questions before ordering, about an existing order, about invoices or about uploaded documents.

Amtwort provides assistance with German-language official and formal correspondence. The English version of this website is provided to make the service easier to understand.

Regular Amtwort customer service and order handling are provided exclusively in writing via the contact form or email.

Telephone support is not offered. A personal discussion is only possible through a separately booked, paid online meeting.

No callback service

Please note: Amtwort does not offer a callback service. Callback requests sent by email or through the contact form cannot therefore be accommodated. If you would like a personal discussion, you may book a paid online appointment.

Not the ordering route

This page is not the route for new standard orders. Once the service is active, please use the ordering form with package selection, document upload and price display.

What this form is for

Questions before ordering
Questions about an existing order
Technical problems
Invoice or payment questions
Questions about uploaded documents
Individual review of an extensive case
Other general customer-service matters

This option is intended for cases that do not fit the fixed packages, for example more than 10 pages, many attachments or an extensive case history.

Such cases are reviewed manually first. Payment is not possible for them.

You will receive the reply in writing by email.

Provider

Amtwort

Owner: [FULL NAME]

Legal form: Sole proprietorship (Einzelunternehmen, Austria)

Company register details will follow after registration.

No legal advice

Amtwort does not provide legal advice, tax advice or any other regulated professional advice, and does not act as legal representative. The service is limited to linguistic, editorial and organisational support with German-language written communication. Legal assessments and decisions must, where needed, be made by appropriately qualified professionals.

A) Written customer service

Contact form

The contact form is not active yet while the website is under development.

B) Paid online meeting

Online meeting

The online meeting is a separately booked, paid service — it is not part of free customer service. It takes place online via video conference.

30 minutes59 €
60 minutes99 €

The online meeting is not legal, tax, financial or other regulated professional advice. Amtwort explains wording, structure and the information requested. Amtwort does not decide whether you meet legal eligibility requirements and does not make legally reserved decisions for you.

The online meeting is shown as a future service. Booking and payment are currently not possible; there are no available slots and no meeting links yet.